This Privacy Policy explains how SMS INFOTEK (“we”, “us” or “our”) may collect, use and protect personal information when you visit www.smsinfotek.com, submit an enquiry or contact us. It applies to information collected through this website. Separate terms or notices may apply to specific client projects and services.
1. Information We May Collect
Depending on how you interact with us, we may collect your name, phone number, email address, business name, service interests, project details and other information you choose to provide. Basic technical information such as browser type, device information, pages visited and approximate usage data may also be collected through hosting logs or analytics tools if enabled.
2. How We Use Information
- To respond to enquiries and requests for information or quotations.
- To communicate about potential or active projects and provide requested services.
- To maintain website security, troubleshoot issues and improve website performance.
- To meet legal obligations and protect our legitimate business interests.
- To send marketing communications only where we have an appropriate lawful basis or required consent.
3. Sharing of Information
We do not sell personal information. We may share relevant information with service providers who help operate our website, email, hosting, analytics, communication or business systems; with advertising or technology platforms where necessary for a service you request; or where disclosure is required by law. We expect service providers to handle information appropriately and only for relevant purposes.
4. Cookies and Analytics
This website may use essential cookies or similar technologies needed for basic functionality. If analytics, advertising pixels or other optional tracking tools are introduced, this policy and any required consent mechanism should be updated to explain those tools and the choices available to visitors. You can also manage cookies through your browser settings.
5. WhatsApp, Email and Other Communications
If you contact us by phone, email or WhatsApp, we may use the information you provide to respond. If you separately opt in to receive marketing messages, we may send relevant updates through the selected channel. You can ask us to stop marketing messages at any time by replying with an opt-out request or contacting us directly. We will take reasonable steps to process the request. We do not intend to send unsolicited bulk communications.
6. Data Security and Retention
We use reasonable organisational and technical measures intended to protect information against unauthorised access, loss, misuse or alteration. No online transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes and meet legal requirements.
7. Your Choices and Requests
You may contact us to request access to, correction of or deletion of personal information you have provided, or to withdraw consent where processing is based on consent, subject to applicable law and legitimate record-keeping requirements. We may need to verify your request before acting on it.
8. Third-Party Websites
Our website may link to third-party services or platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices. Please review their privacy notices before providing information to them.
9. Children's Privacy
Our website and services are intended for businesses and general audiences, not specifically for children. Please do not submit a child's personal information through this website unless legally authorised to do so.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, services, technology or legal requirements. The latest version will be published on this page with its updated date.
11. Contact Us
SMS INFOTEK
SBH Officers Colony, Mega Hills, Madhapur,
Hyderabad, Telangana 500081, India
Phone: +91 95817 06709
Email: ramky@smsinfotek.in
Website: www.smsinfotek.com